Instructions for using student services web

  • Student services web is available from 6:00 a.m. to 12:00 midnight (PST) daily.
  • For assistance with your PIN, please contact University records at or in person.
  • If you don't get the login page, refer to the technical help page.

Here are some notes that will make your experience with the student services web easier:

Your PIN

In order to access the student services web, you must have a Personal Identification Number (PIN). PINs are mailed to all registered students in approximately the third week of the standard term of each quarter. If the envelope is not sealed when you receive it, or you were not required to change your PIN the first time you logged in, your PIN may have been tampered with. If this is the case, contact the Office of University Records immediately at or 909-558-4508.

Your PIN will be used in lieu of your signature for transactions with the student services center via the web, as well as giving you access to your personal data. You will be responsible for any transactions that take place via the use of your PIN, the same as if you had signed for a transaction. For this reason it is imperative that your PIN be kept confidential. DO NOT GIVE YOUR PIN TO ANYONE. If you tamper with another student's enrollment or personal data, you are subject to disciplinary action, up to and including dismissal. (LLU Administrative Handbook, Policy J-6)

The BACK Button

In order to prevent someone else accessing your information, the use of the BACK button will require you to re-enter your ID number and PIN. This way, someone cannot walk up to the computer you were using, press the BACK button, and then look up your information. To move back, press the MENU button at the bottom of each web page.